We are here to help with your RareStash account, orders, and deliveries.

If something is not working, if you have a question about a pack, wallet top-up, delivery, or your account, email us. Include your account email and any order or card reference so we can find you faster.

Contact Us

What we can help with

• Account login, password, and profile details
• 6 Wallet top-ups and payment issues
• Packs, pulls, and items in your inventory
• Delivery status, address, and shipping questions
• Points, mall redemptions, raffles, and rewards
• Suspected unauthorised access to your account

Before you write

Digital packs that have been opened are generally not refundable. Delivery and authenticity rules are set out in our Terms of Service. How we handle your personal data is described in our Privacy Policy.